HELP AND SUPPORT

Have a question about your order? Here's how we can help:

• Where is my order?
• Can I return or replace an item?
• How do I troubleshoot a fault?
• Can I get contact details for spare parts?
• What’s the status of my refund or replacement?
• Can I get product advice?
• Can I speak to someone from the team?

For fast and easy support, message ‘Hi BISSELL’ to us on WhatsApp and our chatbot will guide you to the right information or connect you with our team if needed.

Prefer email instead? Use the form below and our friendly customer service team will respond as soon as possible.
We're happy to help with anything from order updates to advice on products you've bought from this website in the last 30 days.
If you’ve asked to speak with a member of the team directly, someone will get back to you Monday to Friday, 8am–5pm.